Shipping policy
Last updated: October 9, 2026
Where we ship
We currently ship to addresses in the United States.
Shipping costs
- Free shipping on orders of $50 or more, based on your order subtotal after any discounts.
- A flat $14.95 on orders under $50.
Your exact shipping cost is always shown at checkout before you pay. Import duties and customs fees are included in our prices, so there's nothing extra to pay when your package arrives.
Processing and delivery times
Orders are processed within 1–3 business days. Most orders arrive within 7–15 business days of being placed. These are estimates, not guarantees. Carrier delays, weather and holidays can occasionally add time.
Some orders ship from more than one warehouse, so items from the same order may arrive in separate packages.
Tracking
When your order ships, we'll email you a tracking number. Tracking can take a few days to update after the label is created.
If your order is delayed
If we can't ship your order within the time stated, we'll email you with a new estimated date and give you the option to cancel for a full refund.
Address issues
Please double-check your shipping address at checkout. If you spot a mistake, email us right away and we'll do our best to fix it before the order ships. We aren't responsible for orders delivered to an incorrect address entered at checkout, but we'll help you work with the carrier.
Lost or missing packages
If tracking shows your package as delivered but you can't find it, please check with neighbors and your local post office, then email us within 14 days of the delivery date. We'll open a claim with the carrier and work with you on a replacement or refund.
Questions
Email ordercareteam@outlook.com.
